Your privacy matters to kirkay. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information as a kirkay player.
A summary of the key privacy principles that guide how kirkay handles your personal information. Full details are in the policy text below.
kirkay collects only the personal data that is genuinely necessary to operate your account, process transactions, verify your identity, and comply with legal obligations. We do not collect data speculatively or unnecessarily.
Every session on kirkay.club is protected by 256-bit SSL/TLS encryption. Data transmitted between your device and kirkay's servers cannot be intercepted or read by third parties. Sensitive fields such as passwords are hashed and never stored in plain text.
kirkay does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Data is shared only with service providers who directly support the operation of the platform — such as payment processors and identity verification partners.
You have the right to access, correct, export, and request deletion of your personal data held by kirkay. These rights can be exercised by contacting our support team. kirkay will respond to verified data requests within 30 calendar days.
kirkay uses cookies and similar tracking technologies only for purposes necessary to operate the platform — including session management, fraud detection, and performance analytics. No third-party advertising cookies are deployed on kirkay.club without your consent.
kirkay retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. Account data is retained for a minimum period after account closure to meet legal and regulatory obligations, after which it is securely deleted.
This Privacy Policy ("Policy") sets out how kirkay ("we", "us", "our", "kirkay"), the operator of the online gaming and sports betting platform at kirkay.club, collects, uses, stores, shares, and protects the personal data of its users ("you", "your", "the Player"). This Policy applies to all personal data collected through the kirkay website, mobile-optimised interface, customer support channels, and any other touchpoint through which you interact with kirkay.
kirkay takes the privacy of its players seriously. We process personal data only for legitimate, specified purposes and implement appropriate technical and organisational measures to keep that data secure. This Policy is intended to give you a clear, honest account of our data practices so that you can make informed decisions about your use of the kirkay platform.
This Policy should be read alongside the kirkay Terms & Conditions, which govern the overall legal relationship between you and kirkay. In the event of a conflict between this Policy and the Terms & Conditions on a privacy-related matter, this Policy shall prevail.
This Policy was last updated on 1 January 2026. We will notify registered players of any material changes by email or by prominent notice on the platform before those changes take effect.
kirkay collects personal data through several channels. The categories of data we collect, and the circumstances in which we collect them, are described below.
When you create a kirkay account, we collect the information you provide during the registration process, including your full legal name, date of birth, email address, mobile phone number, and residential address. This information is required to create your account and to verify that you meet the age eligibility requirement of 18 years or above.
As part of our Know Your Customer obligations and responsible gaming commitments, kirkay may request copies of identity documents such as your National Identity Card (NID), passport, or driving licence. We may also request proof of address (e.g., a utility bill or bank statement) and proof of ownership of the payment method you use on the platform.
kirkay records all deposit and withdrawal transactions associated with your account, including the payment method used (e.g., bKash, Nagad, Rocket, Upay, or bank transfer), transaction amounts in Bangladeshi Taka (৳), transaction timestamps, and transaction reference numbers. Full payment instrument credentials (such as full card numbers) are not stored by kirkay — these are handled exclusively by our PCI-DSS-compliant payment processing partners.
We record data about your activity on the kirkay platform, including the games you play, bets placed, wagers settled, bonus claims, session start and end times, and game outcomes. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance purposes.
When you access kirkay.club, our servers automatically collect certain technical data, including your IP address, browser type and version, operating system, device type, referring URL, and pages visited. This data is used for security, fraud prevention, and platform performance purposes.
If you contact kirkay's customer support team — by email, live chat, or any other channel — we retain records of those communications, including the content of messages and any attachments. This allows us to handle your enquiry, maintain service quality, and resolve any disputes that may arise.
kirkay uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Creating and managing your kirkay player account | Registration data, KYC data |
| Processing deposits and withdrawals | Financial transaction data, KYC data |
| Verifying your identity and age (18+) | KYC data, registration data |
| Providing customer support | Communications data, account data |
| Detecting and preventing fraud and money laundering | Financial data, technical data, gaming activity |
| Responsible gaming monitoring and intervention | Gaming activity data, account data |
| Sending transactional communications (e.g., deposit confirmations) | Registration data, transaction data |
| Sending promotional communications (where consent has been given) | Registration data, gaming preferences |
| Improving platform performance and user experience | Technical data, gaming activity data |
| Complying with legal and regulatory obligations | All categories as required |
kirkay will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.
kirkay processes personal data on one or more of the following legal bases, depending on the specific processing activity involved:
kirkay does not sell, rent, or trade your personal data. We share data only in the circumstances described below:
To process your deposits and withdrawals, kirkay shares necessary transaction data with our payment processing partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These partners process your data solely for the purpose of completing the payment transaction and are bound by their own privacy policies and applicable financial regulations.
To fulfil our KYC obligations, kirkay may share identity document images and relevant personal data with accredited third-party identity verification service providers. These providers are contractually restricted from using your data for any purpose other than identity verification on kirkay's behalf.
Third-party game studios — including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe — may receive limited technical data (such as session tokens and account identifiers) necessary to load and operate their games within the kirkay platform. These studios do not receive your full personal profile and are subject to data processing agreements with kirkay.
kirkay may be required to disclose personal data to government agencies, law enforcement bodies, or regulatory authorities where required to do so by applicable law, court order, or legal process. kirkay will, where legally permitted, notify you of any such disclosure request before complying.
In the event of a merger, acquisition, restructuring, or sale of all or part of kirkay's business, personal data held by kirkay may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any resulting change to this Privacy Policy before it takes effect.
kirkay implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:
While kirkay takes the security of your data seriously and applies industry-standard protections, no method of electronic transmission or storage is completely secure. In the event of a data breach that poses a risk to your rights and freedoms, kirkay will notify affected players without undue delay as required by applicable law.
You also have an important role to play in keeping your kirkay account secure. You must maintain the confidentiality of your login credentials and notify kirkay immediately at [email protected] if you suspect your account has been accessed without your authorisation.
kirkay uses cookies and similar technologies (such as local storage and session storage) on kirkay.club. A cookie is a small text file placed on your device by a website to store information about your visit. kirkay uses cookies for the following purposes:
These cookies are strictly necessary for the kirkay platform to function. They manage your login session, maintain your account state while you navigate the site, and enable security features such as cross-site request forgery (CSRF) protection. Essential cookies cannot be disabled without impairing your ability to use the platform.
kirkay uses analytics cookies to understand how players interact with the platform — for example, which pages are visited most frequently, how long sessions last, and where technical errors occur. This information is used in aggregate form to improve the platform. Analytics data is not linked to your individual identity for marketing purposes.
kirkay deploys cookies and fingerprinting technologies to detect and prevent fraudulent activity, including the creation of duplicate accounts and the use of automated betting tools. These cookies are necessary for the security and integrity of the platform.
These cookies remember your preferences — such as your language setting and display preferences — so that you do not need to re-enter them on each visit.
You may control cookie settings through your browser preferences. However, disabling essential or security cookies may significantly impair your ability to use the kirkay platform. kirkay does not use third-party advertising cookies or behavioural tracking cookies for the purpose of serving personalised advertisements on external websites.
kirkay retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and regulation. Our standard retention periods are as follows:
Where data is no longer required and no legal obligation requires its retention, kirkay will securely delete or anonymise it. Anonymised data (data from which all identifying information has been permanently removed) may be retained indefinitely for statistical and analytical purposes.
Subject to applicable law and certain conditions, you have the following rights with respect to your personal data held by kirkay:
To exercise any of these rights, please contact the kirkay Data Privacy team at [email protected] with the subject line "Data Privacy Request". kirkay will respond to all verified requests within 30 calendar days. We may need to verify your identity before processing your request to prevent unauthorised access to another player's data.
The kirkay platform is strictly for adults aged 18 years and above. kirkay does not knowingly collect personal data from individuals under the age of 18. If kirkay becomes aware that a registered account belongs to a person under 18, the account will be closed immediately, all balances will be managed in accordance with the kirkay Terms & Conditions, and any personal data collected from that individual will be deleted as soon as is practicable.
If you have reason to believe that a minor has registered a kirkay account, please contact us immediately at [email protected]. kirkay takes its obligations with respect to the protection of minors extremely seriously and cooperates fully with any investigation into underage access to the platform.
The kirkay platform does not contain links to external third-party websites for general browsing purposes. However, in the course of delivering gaming services, kirkay integrates third-party game content from studios such as Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. These game environments are delivered within the kirkay platform interface and are governed by data processing agreements between kirkay and those studios.
kirkay is not responsible for the privacy practices of third-party game studios or payment providers beyond the contractual obligations those parties have undertaken with kirkay. Players are encouraged to review the privacy notices of payment providers (such as bKash, Nagad, and Rocket) when using those services to fund their kirkay accounts.
kirkay reviews and updates this Privacy Policy periodically to reflect changes in our data practices, changes in applicable law, or improvements to our services. The date of the most recent revision is always shown at the top of this document.
When we make material changes to this Policy — changes that meaningfully affect how we collect, use, or share your personal data — we will notify registered players by email and by posting a prominent notice on kirkay.club at least 14 days before the updated Policy takes effect. Your continued use of the kirkay platform after the effective date of any updated Policy constitutes your acknowledgement of the changes.
We encourage you to review this Privacy Policy periodically so that you are always informed about how kirkay handles your data. If you have questions about any change to this Policy, please contact us using the details in Section 13 below.
If you have any questions, concerns, or requests relating to this Privacy Policy or to kirkay's data handling practices, please contact our Data Privacy team using the details below. The kirkay support team is available 24 hours a day, 7 days a week, including Bangladeshi public holidays (Bangladesh Standard Time, UTC+6).
For responsible gaming concerns, please visit our dedicated Responsible Gaming page or contact support directly. For general platform questions, our FAQ page covers the most common topics.
Now that you have reviewed our Privacy Policy, explore the full range of kirkay games and sports betting markets — all secured by the data protections described above.